Customer communication lives everywhere
Teams switch between unrelated inboxes and campaign tools.
04 · GET ENGAGED
Reach Customers on the Channels They Actually Use.
Send texts, email, WhatsApp and voice campaigns from one place, with each contact's consent and opt-outs saved on their record.
HOW IT WORKS
Get Engaged in the Taita journey.
1
SMSFast customer conversations
TEXT2
EmailCampaigns and follow-up
EMAIL3
WhatsAppConversational messaging
CHAT4
VoiceApproved outbound campaigns
CALLTHE PROBLEM
Why it matters.
Consent gets separated from sending
You need to know who agreed to receive messages before anything is sent.
Channel choice becomes guesswork
Not every customer responds the same way.
Reporting stops at delivery
Delivery does not equal a customer outcome.
THE WORKFLOW
One connected flow, not another separate tool.
01 · SELECTChoose the audience
Pick contacts by consent and customer stage.
02 · CHECKCheck consent
Only contacts who agreed to that channel are included.
03 · SENDDeliver the message
Sent through Taita using your business settings.
04 · CAPTURECollect responses
Bring replies back to the customer record.
05 · LEARNMeasure the outcome
Connect engagement to follow-up and revenue.
WHAT'S INCLUDED
Get Engaged capabilities.
All of it is included, and it all works together with the rest of Taita.
SMS
Send approved messages and manage two-way conversations.
Transactional · marketingRun customer campaigns and lifecycle messaging.
Campaigns · delivery eventsMessage customers on WhatsApp with approved templates.
Templates · repliesVoice Campaigns
Run approved bulk-voice campaigns.
Text-to-speech · voicemail · press-a-key repliesConsent & Opt-Outs
Consent and opt-outs are checked before every send.
STOP · consent eventsCampaign Outcomes
Connect responses to contacts and follow-up.
Response · customer · attribution
NEW · APPLE MAPS “MESSAGE US”Apple Messages for Business: coming soon
Get Messages Directly From Apple Maps
Give customers another way to reach your business at the moment they discover you. With Apple Messages for Business, eligible businesses can use the Message Us action on their Apple Maps place card and bring those conversations into Taita Studio AI.
Apple Maps’ “Message Us” action opens the Apple Messages app and requires Apple Messages for Business.
- 01Customer finds your business on Apple Maps
- 02Taps “Message Us”
- 03Apple Messages opens
- 04Customer starts a chat
- 05Taita Shared Inbox
- 06Respond · Follow Up
SearchMapsWebsiteCallsSMSWhatsAppApple Messages Coming soon
↓
Shared Inbox
↓
Customer Record
↓
Follow-Up
CONNECTED BY DESIGN
Messaging should strengthen the customer journey—not create another disconnected inbox.
Consent First
Consent and opt-outs are checked before any marketing message goes out.
One Shared Contact
Replies stay attached to the same customer history.
Outcome Over Delivery
What matters is the reply and the sale, not just the delivery.
ONE TAITA SUBSCRIPTION
Get Engaged is included.
Get Engaged is included. Actual SMS, MMS, email, WhatsApp and outbound voice consumption uses Top-Up Balance.
$197/month first location
+$97 additional locations
+$97 additional locations
GET ENGAGED
Put customer communication into one connected layer.
Reach customers while keeping consent, responses and follow-up connected.